Retail and Hospitality
Company profile : 8-year old Corporate Guest House
Location: 2 sites in Karnataka Business problem : Lack of consistency in customer experience, planning, low standards of safety Our approach : Management engagement, Team hand-holding, 5S implementation and cost management Delivered results : - Reduced inventory leakage cost by 16% - Improved customer experience by 21% - Enhanced security and safety of guests |
Company profile : 2-year old Health Spa
Location: Uttar Pradesh Business problem: Slowdown in sales, expense overrun, weak brand and poor market reach Delivered results: - Enhanced sales by 4 times in 6 months through focused branding - Developed market strategy for all customer categories - Defined internal processes and dashboards - Aligned teams based on usage data and demographics of customers - Overall profits were experienced in the 3rd month |