Retail and Hospitality

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Company profile : 8-year old Corporate Guest House
Location: 2 sites in Karnataka
Business problem : Lack of consistency in customer experience, planning, low standards of safety 
Our approach : Management engagement, Team hand-holding, 5S implementation and cost management
Delivered results : 
- Reduced inventory leakage cost by 16%
- Improved customer experience by 21%
- Enhanced security and safety of guests

Company profile : 2-year old Health Spa 
Location: Uttar Pradesh
Business problem: Slowdown in sales, expense overrun, weak brand and poor market reach
Delivered results: 
- Enhanced sales by 4 times in 6 months through focused branding
- Developed market strategy for all customer categories
- Defined internal processes and dashboards
- Aligned teams based on usage data and demographics of customers
- Overall profits were experienced in the 3rd month