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Company profile: 14 year old Certification and Inspection organization
Location: Head office in Bangalore, multiple offices across India Business problem: Insufficient multi-layered governance, role clarity and accountability unclear Our approach: Deep dive of organization dynamics, strategy definition and alignment, rollout of policies and processes Delivered results: - Leadership time utilized for future vision and strategy - Well defined Scorecards which were rolled down to the last level - Effective delegation of work across levels - Improved accountability resulted to better sales - Collaboration across locations and teams resulted to better market reach - Integrated effort to address and prioritize initiatives resulting to improved partnership - Shift from “Sales focus” to “Customer Focus” company - Collective ownership for Finance Management (funds recovery and spending) |